Find answers to common questions below, or reach out to our support team directly. We respond to all inquiries within 24 hours.
Go to Profile → Help & Support in the CalorieCalc app for instant help
Our AI scanner powered by Google Vertex AI provides estimates that are typically within 10-15% accuracy for most foods. For best results, place food on a plain surface with good lighting. You can always manually adjust the detected portions and nutritional values.
CalorieCalc offers multiple scanning methods: AI Photo Scan (snap any meal), Barcode Scanner (scan packaged products), Nutrition Label OCR (scan nutrition labels), Restaurant Menu Scanner, and Voice Logging (speak what you ate). You can also search our database of 7M+ foods.
Subscriptions are managed through Google Play. Go to Google Play Store → Menu → Subscriptions, find CalorieCalc, and tap Cancel. Your premium features will remain active until the end of the current billing period.
You can delete your account from the app: Profile → Delete Account & Data. Alternatively, visit our Account Deletion Page or email us at support@caloriecalcapp.com. All data is permanently removed immediately.
Yes! Basic calorie tracking, food logging from saved items, and viewing your history works offline. AI features (food scanning, coaching, meal planning) require an internet connection. Your data syncs automatically when you're back online.
CalorieCalc is available in 14+ languages including English, Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, Urdu, Spanish, French, German, Turkish, Japanese, Korean, and more. Both the app interface and AI coaching work in all supported languages.
Absolutely not. We never sell your health data. Your data is only used to provide the app's core features and is stored securely with encryption. See our Privacy Policy for complete details.
The free plan includes a one-time pool of 50 AI points (with a 3 points/day usage cap) that can be used across AI food scans, AI chat, meal suggestions, voice/text quick logs, and smart tips. You also get unlimited basic calorie tracking, food diary, water tracking, and 7M+ food database access — forever. Once your AI points are used up, upgrade to Plus (50 pts/day), Pro (100 pts/day), or Elite (250 pts/day) for daily-resetting AI quotas, coaching, meal planning, and more.
CalorieCalc rewards healthy habits with XP (experience points). You earn XP by logging meals, hitting protein goals, drinking water, maintaining streaks, and completing daily missions. As you level up, you unlock badges and climb the community leaderboard. It makes tracking fun and motivating!
Yes! CalorieCalc integrates with Google Fit and Apple Health to sync your step count, heart rate, and exercise data. This allows the app to calculate your net calories more accurately by accounting for calories burned during activities.